Carlene embodies and provides what the ultimate guest experience is and prides herself on giving the guest exactly what they want and making sure they feel heard. She loves her team and is always supporting everyone around her. Nothing makes her happier then the smile on her guest face when they leave her chair and they are ready to face the world.

DRINK: Jack Daniels + White Wine

GUILTY PLEASURE: Garlic prawns + Mashed potatoes

QUOTE: “You take the good, you take the bad, you add them all and then you get the facts of life.” – The facts of life tv show